Manually Installing Plex on Synology NAS

Although Synology provide a quick install package of Plex Media Server, it doesn’t supply the latest version or automatic updates. Fortunately, Plex provide a ‘Plex Server for Synology’ package that can be installed manually.

For a manual install it’s first necessary to adjust the Package Center Trust Level. This is done through ‘Settings’ in the Package Center.

Adjust the Trust Level

The default Trust Level setting is to only trust packages from Synology Inc.

This should be changed to Trust Level Synology Inc and trusted publishers to allow installation of the Plex key and package.

Download and Install Signing Key and Package

  • From the Synology Control Panel, check your processor type (Intel or ARM)
  • Select and download the package for the correct processor type
  • Download the Plex package signing key

With the key downloaded navigate to the certificate settings  where we can add and remove keys on the Synology device.

Click ‘Import’ and add the PlexSign.key that you just downloaded by using the browse option in the import window.

Once added, you will see that a second key named Plex is listed.

In some instances it’s necessary to reboot the NAS drive before installing the Plex package (otherwise you may get a ‘port undefined’ error).

The Plex Media Server can now be installed by clicking on ‘Manual Install’ in the Package Center and selecting the package that you downloaded.

Click on ‘Apply’ and the install should complete.

MacBook – Mail Account Already Exists

My wife is a keen Apple products user and has now purchased a MacBook Air. After a recent OS upgrade to ‘Sierra’ (v10.12) she couldn’t log into her Hotmail (Outlook) account as it wouldn’t accept her perfectly valid password. The error message stated “Mail account already exists”.

The solution is fairly straightforward

  1. Click the Apple logo (top right) and select System Preferences
  2. Select iCloud
  3. Sign out of iCloud
  4. Log in to Hotmail email account on MacBook
  5. Sign in to iCloud

Both email and iCloud should now work.

What you need to know about domain name renewals

Buying domainsI’ve been messing about with websites both professionally and for fun for over 17 years. In that time I’ve registered many domain names including lots with the .co.uk extension. Until fairly recently i.e. 1st May 2012, the rules were that .co.uk registrations and renewals had a minimum registration period of two years. From that date however, they can now be registered for one year at a time instead of a minimum two years. That’s fine except that single year renewals apparently incur a registry surcharge, which is only slightly less than adding the second year.

The obvious conclusion is that a single year renewal is not very cost effective (unless you definitely only want to keep the domain for one year).

My domain registrar charges a mere £2.79 per year for a .co.uk registration.

I don’t want to renew for just one year (especially if there’s a surcharge) so imagine my surprise when a couple of domains auto renewed for one year at £4.99 each, which is £2.79 plus a £2.20 surcharge. The annoyance was that every previous auto renewal had been the (now defunct) statutory two years.

I contacted my registrar, Domain Monster, to query their logic. Initial reactions were not good and they claimed that once the domain names were renewed they couldn’t do anything about it. However, after a follow-up email from me expressing my disappointment but praising their previous customer service, they re-considered.

Domain Monster stated that it is their standard policy in all Domainmonster.com accounts to set the default auto renewal term to the least expensive option. In most cases, this is a reasonable approach but DM agreed that in this case it was not the most cost effective way to renew the domains. As a consequence DM agreed to revert the renewals and the domains were renewed for a two year period at the standard rates. Result.

It is to Domain Monster’s credit that they not only understood the sense of the argument but they also acted upon it immediately within the working day. Experience has taught me that this sort of efficient and helpful level of customer service is a rarity.

For any domain registrar that you may use, make sure that your auto renewals are set to two years for all domains ending in .uk including co.uk, me.uk and org.uk, if you want to avoid paying a surcharge. Also make sure that you check for inflated renewal prices when buying cheap domains and the policy for transferring to another provider. On both these counts Domain Monster are excellent.

Domain Monster provides a full range of services for domain registration and management and remains my favourite domain registrar. Their prices are very competitive and their customer service is outstanding. Their website claims to offer “the best support in the industry” and I don’t disagree. I highly recommend them (and I’ve tried quite a few other providers over the years).

Domain Name Registration